Privacy Policy
Last Revised: April 2026
Your privacy is a priority at GO2 Lending Solutions ("we," "our," or "us"). This policy explains how we handle your personal information across our website and services. By using our Site, you consent to the practices described below.
1. Information We Collect
To provide expert lending strategies, we collect several types of "Personal Information":
-
Contact Details: Name, mailing address, email, and phone number.
-
Financial Profile: Bank statements, credit history, salary/employment details, and financial goals.
-
Digital Data: IP address, browsing history on our site, and how you interact with our digital tools.
-
Verification Data: Identity documents required for lending applications.
2. How We Use Your Information
We use your data to engineer the best financial outcomes for you:
-
Lending Strategy: Assessing your eligibility for products across our 60+ lenders.
-
Communication: Updating you on application statuses or market shifts (e.g., interest rate changes).
-
Optimization: Analyzing site usage to improve our digital "tactical paths."
-
Security: Preventing fraud and protecting your sensitive financial data.
3. Technology & Tracking
To provide a seamless experience, we utilize the following:
-
Cookies: Small files that help us recognize your preferences. You can disable these in your browser, though some site features may limit functionality.
-
Analytics: We use tools like Google Analytics to understand traffic and optimize our service delivery.
-
Chat & Session Tools: We may use chatbots or session replay technology for quality control and to provide real-time support during your journey.
4. Sharing Your Information
We do not sell your data. We only share information with:
-
Lenders & Partners: To secure the "yes" for your loan application.
-
Service Providers: Trusted partners (e.g., data storage, CRM) who assist in our operations under strict confidentiality.
-
Legal Requirements: If required by Australian law or to protect our legal rights.
5. Mobile Messaging
If you opt-in to mobile updates, we use your number strictly for transaction alerts and strategy updates. We do not transfer your phone number to third parties for their marketing purposes.
6. Security & Storage
We maintain rigorous electronic and procedural safeguards. However, as no internet transmission is 100% secure, you provide information at your own risk.
-
Overseas Transfers: Your data may be stored on secure servers located outside of Australia (such as the US). By using the Site, you consent to this.
7. Your Rights: Access & Correction
Under the Australian Privacy Act, you have the right to access and correct the personal information we hold.
-
To update your details: Please contact us via the details on our website.
-
Marketing Opt-out: You can unsubscribe from marketing emails at any time via the link in the footer.
8. Children’s Privacy
Our services are directed to adults (16+). We do not knowingly collect data from children.
9. Changes to This Policy
We may update this policy to reflect new legal requirements or service changes. Revised versions will be posted here with an updated "Revised" date.
10. Contact & Complaints
If you have questions or wish to lodge a complaint regarding your privacy, please contact us via our site’s contact page.
We aim to resolve all concerns within 30 days. If you remain unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.